Privacy Policy

Last updated: November 10, 2026

SUSUMIYA ('we', 'our', 'us') operates this online store selling sports apparel, including soccer jerseys, basketball uniforms and training sets. This Privacy Policy explains what personal information we collect, how we use it, and your rights. Contact: 441000517@qq.com, 5 Expo Drive, Wan Chai, Wan Chai District, Hong Kong.

1. Information we collect

Order information: name, billing and shipping address, email address, phone number, payment confirmation details, and items purchased. Account information: name, email and password. Customer support: messages you send us. Device information: browser type, IP address, time zone, pages viewed, and cookies for cart, checkout and analytics (including Shopify's own cookies).

2. How we use your information

We use your information to: process and fulfil orders; provide customer support and handle returns/exchanges; prevent fraud and secure checkout; improve our store, products and sizing; and, only with your consent where required, send marketing emails (you can unsubscribe at any time).

3. Sharing

We share data only as needed: with Shopify (store platform, payment processing and hosting); with shipping carriers; and with authorities where required by law. We never sell your personal information.

4. International transfers and retention

Your information may be processed in Hong Kong or other countries where we or Shopify operate. We keep order records as long as needed for fulfilment, accounting and legal obligations, then delete or anonymise them.

5. Your rights

Depending on where you live, you may request access, correction, deletion, or a copy of your personal data, or object to/restrict certain processing. Email 441000517@qq.com and we will respond within a reasonable time.

6. Cookies

We use necessary cookies for cart and checkout, plus analytics cookies. You can control cookies in your browser settings; blocking some cookies may affect checkout.